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Repeatable Client Implementation Process

Evolent, the leading independent provider of integrated population health and health plan services to health systems, was experiencing very rapid growth and needed a way to scale their implementations. They needed a way to coordinate and mobilize their rapidly growing workforce so that they could better share knowledge about each of their clients and create a repeatable implementation process from client to client.

Evolent has been able to leverage the processes and document artifacts that Synthesis has provided and is now successfully implementing multiple simultaneous clients.



  • Authored and implemented a repeatable client-customized deployment process that scopes and plans each deployment through a series of comprehensive discovery and elaboration exercises

  • Developed customized templates for each new client implementation including documents that describe patient/provider experience, end user deployment, feature/function, and traceability with testing needs (to name a few...)

  • Access to experts in the field with provider and payer system experience allowing Evolent to scope, plan and execute each client implementation ​

For more information about Evolent Health go to

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