Repeatable Client Implementation Process
Evolent, the leading independent provider of integrated population health and health plan services to health systems, was experiencing very rapid growth and needed a way to scale their implementations. They needed a way to coordinate and mobilize their rapidly growing workforce so that they could better share knowledge about each of their clients and create a repeatable implementation process from client to client.
Evolent has been able to leverage the processes and document artifacts that Synthesis has provided and is now successfully implementing multiple simultaneous clients.
Authored and implemented a repeatable client-customized deployment process that scopes and plans each deployment through a series of comprehensive discovery and elaboration exercises
Developed customized templates for each new client implementation including documents that describe patient/provider experience, end user deployment, feature/function, and traceability with testing needs (to name a few...)
Access to experts in the field with provider and payer system experience allowing Evolent to scope, plan and execute each client implementation
For more information about Evolent Health go to http://evolenthealth.com/